I have nineteen years of extensive facilities management experience from a variety of industries with progressive levels of responsibility. Over the past sixteen years I have project managed five facility moves and no less than ten renovations. In total these moves encompassed over 1M square feet of new or renovated space and included more than 1100 employees. These projects included: office programming and selection of furnishings with architects & designers oversight of office build-out management of the relocation of employees, data and phone operations, existing equipment & furnishings
Additionally, my day to day facilities management experience includes the following: manage thirty-nine properties across the US and a team of direct reports including supervisors and facilities staff develop service levels agreements (SLAs) with contractors and vendors develop, manage and reconcile expense and capital budgets create budget cost reductions through product and services standardization relationship building with all levels of staff and contractors initiate policy and procedure development and updates
I would truly appreciate the opportunity to speak with you about how my skill set and experience would be an asset to your organization. My contact information is listed below. Feel free to leave detailed, confidential messages on any of my numbers. Thank you for your consideration.
Sr. Manager, Facilities5/1994-Present ASTAR Air Cargo, Burlington, KY
Acquire and manage portfolio of thirty-nine commercial real estate leased properties in the United States, Canada and Mexico. Manage new real estate build out and existing facility renovations; administrative staff, contractors and services vendors for all locations. Evaluate internal office space needs, manage design to obtain appropriate layouts and oversee implementation. Manage all facility related procurement activities. Development and oversight of expense and capital budgets. Source and negotiate national price contracts for facility vendor services and the purchase of furniture, equipment, and accessories.
Major Accomplishments: Managed office programming, interior design, employee placement and relocation for a new 800,000 square foot facility and a 180,000 square foot facility. Acquired and opened seventeen new facilities in a one year period. Established furniture and office procedure standards and developed an employee handout for reference. Significantly reduced cost and improved contract services by implementing national service agreements. Began initiative to seek out and hire minority vendors whenever possible.
Responsibilities were to recruit, screen, interview, test, train and provide orientation to qualified temporary employees; efficiently fill customer orders with suitable personnel; ensure quality control programs were implemented and followed; process payroll of temporary and permanent personnel; all accounts payable; quarterly tax functions and to maintain petty cash fund.
Responsibilities were to manage all aspects of facility management including equipment, telephone and voice mail maintenance, space planning and interior design for two office sites; supervise a staff of six administrative personnel including word processors, office clerks, and receptionist; negotiate cost and purchase office furnishings, equipment and supplies.
Page Two Resume: Veronica Ryan
Program Administrator (Personnel Manager)1984 - 1990 BENDIX FIELD ENGINEERING CORPORATION, Stockton, California
Responsibilities were to supervise a staff of four administrative personnel including A/P and A/R clerk, personnel clerks, and receptionist; orientation of all new employees; oversaw the maintenance of personnel files for all employees; interpret and implement company policy; oversaw the processing of all worker's compensation claims; manage security program; act as site's EEO Officer.
Master Technical Training Instructor1978 - 1984 UNITED STATES AIR FORCE, San Angelo, Texas
Responsibilities were to teach and implement curriculum changes for a formal resident, sixteen week Instructor Training course. Each class consisted of twelve to sixteen students.
EDUCATION
College:BS Business Admin/Project Management Colorado Technical University Formal Courses:Space Planning and Facilities Management Project Management & Project Estimating MS Office & Project Sharepoint ABT Project Workbench (project mgmt software)Management and leadership seminars Negotiation Skills Train the Trainer Pathways Development
