HOW
TO EFFECTIVELY RESIGN FROM YOUR JOB
Most
of us have experienced the resignation blues. Resigning is never
easy, especially when you have worked at a position for several
years, and have become part of a team. Some employers and co-workers
take it personally and accuse you of abandoning ship. However, there
are some precautions you can take to make your resignation smooth
and amicable.
a.
Make up your mind
By
the time you reach the stage of resigning with your current employer,
your mind should already be clear that you've made the right decision,
and that you've committed yourself to leaving.
Have
you first pursued all avenues available within your own firm for
career advancement? Before accepting another job, give your present
job a proper chance. Visit with your boss and other key personnel
to find out where your career stands, and what future plans there
are for you. Give your firm every consideration as you contemplate
a change. Be absolutely certain that once your decision is made
to leave the firm, you are able to make a meaningful commitment
to the new opportunity.
b.
Keep resignations short, simple and positive
Once
you have accepted an offer by another firm, try to leave your current
employer on a positive note. Resigning does not have to be a time
for sad faces. You have just been given an opportunity to advance
your personal goals, and you have your old employer to thank. Hopefully
you have given your best at work, and you will be missed. Certainly
there will be those who are not pleased to see you leave if it means
placing them in a difficult position such as having to seek your
replacement. Let them know that you intend to assist in whatever
way you can. Most of all you should thank those for making your
current job a positive experience in preparing you to move onward.
By showing your boss and firm due respect, you encourage future
support you may need someday.
It
is best to keep things short and simple when you resign. The more
you say, the more questions you may have to answer. Avoid getting
into discussion about the new opportunity with your old employer.
You boss is losing an employee and may be likely to offer you negative
opinions and biases that will only confuse you. You may find yourself
having to justify your personal goals and decisions, and even used
as the victim of any frustration. In fact many recruiters suggest
that you state your resignation is for strictly personal reasons
having nothing to do with your current employer or the current job
opportunity. By keeping things on a personal basis it circumvents
your current employer from trying to persuade you to stay by debating
the merits of your new opportunity and new employer. In some situations,
it may be best to avoid telling anyone where you will be going.
You
may find your employer eager to learn from you any tips as to what
their company can do to improve it and avoid losing good people
like yourself in the future. Do not get caught in this trap. Anything
you say can and will be used against you once you leave. Anything
you say however constructive can only hurt you if misinterpreted
once you have gone. Expect to be the scapegoat for many company
problems after you leave, and any ammunition you leave them can
only add fuel to their fire.
Typically,
your resignation means a lot of work for your old employer. Someone
will be left with the burden of replacing you and dealing with the
loss of department productivity due to your vacancy. Chances are
your boss will be caught off guard with your resignation, and will
not be able to listen clearly to your explanations anyway because
of concerns with the department's new predicament. One can never
gauge the reaction of a boss when a key employee resigns, but it
is always to your advantage to keep the atmosphere positive and
supportive.
If
you feel you may end up having to function in an uncooperative atmosphere,
you may want to resign right after your work day so that you are
no longer on company time and in control of your own. If you must
have an additional discussion with your employer, try to schedule
it for the following afternoon on your time when everyone can have
the opportunity to face the situation objectively and you can leave
when you are ready.
If
during an exit interview or a you find yourself having to defend
yourself or the new employer, or if things begin to get out of control,
motion for another meeting at a different time when things cool
down.
c.
The oral resignation
This
is usually the more difficult type of resignation because it may
place you in the compromising position of having to explain your
good decision. Words are very powerful, and are particularly charged
during this time. Be careful what you say. It is common for your
old boss to probe you for information that may have led up to your
decision. Bosses often want to know who or what is the reason for
your leaving, or if you have any suggestions to offer which can
help make the organization more effective. If you have had a close
relationship with your boss, you may feel obligated to share your
heart in confidence.
Don't
fall for this trap! Use your head and discuss personal and heart
felt matters outside the office. Remember this boss is still your
boss. Whatever you say will be viewed as biased, and may eventually
be used against you. At this point you are no longer considered
a team player, nor or you considered to have the company's best
interest at heart. Too often individuals get hurt by comments that
are either misinterpreted, or exaggerated. Constructive criticism
is no longer your responsibility, and carries with it a high cost
that could effect your good references.
It
is always best instead to sing the praises of the firm and those
you worked with. Determine beforehand several positive aspects of
your workplace, and mention them liberally. (Even if it were only
the great lunches, and humorous stories told over coffee.) You want
to be perceived as someone who was positive and moving forward with
your old job. People will remember you best by your last impression.
Make it your best performance.
You
might want to tell your boss something like this:
"I
need to discuss something with you if you have a moment. I've been
made an exceptional offer by another firm, and I've decided to accept
it. My wife and I have given this opportunity a lot of thought.
As much as I'd like to advance within this company, we feel the
new opportunity is in our best long-term interest.
We
deeply appreciate all you and the firm has done for me here. I don't
think I would have been presented this exceptional opportunity if
not for your support and leadership. I want to thank you. I hope
I can leave with your good wishes. You've been a friend as well
as a boss."
If
probed for more information, you may want to claim that there is
nothing else to say right now. Simply communicate that you are not
leaving a bad situation for a better one. You are leaving a good
opportunity for one that better suits your current situation.
d.
The written resignation
The
easiest resignation is a written one where you have time to effectively
prepare what you wish to communicate. A written resignation reinforces
the fact that you are really leaving and not simply threatening
in order to renegotiate your position. Also, there is something
permanent about the written word, which often circumvents interrogation.
Under
no circumstance should you state any dissatisfaction with the firm
or individuals. Not only is it good manners to stress the positive
when leaving, but what you put down will remain in your file long
after individuals and circumstances that may have caused you dissatisfaction
are gone. You never know when your future paths may cross again.
Remember
to keep things short, simple and positive. You may want to write
something like the following:
"I
want to thank you for all you have done for me here at ABC Company.
It's been a pleasure working with you, and representing the company
as your Manager of Purchasing.
John,
I have accepted an offer with another firm and have decided to tender
my resignation as of today. This decision has had nothing to do
with the exceptional opportunity you have provided for me here.
You and the company have been more than fair with me, and I genuinely
appreciate all your support.
I
wish ABC Company continued success, and I want to thank you for
allowing me to be a part of your team. Please feel free to contact
me at any time if I can be of further assistance in helping with
a smooth transition."
Letters
are what get filed and passed around when it comes to explaining
what happened. They are also a means to curtail any ambivalence
regarding your decision that might be otherwise perceived by your
behavior during this delicate time.
e.
The counteroffer
Surveys
show that eight out of ten employees who accept counteroffers don't
complete the following year with their employer. (NBEW, "Counteroffer
Acceptance, the Road to Career Ruin" by Paul Hawkins, 12-11-83).
Why
shun counteroffers? Because the factors that caused you to consider
an outside move generally remain in force. Besides, your current
employer may lose trust in your loyalty. Accepting a counteroffer
may permanently damage your reputation with your would-be-employer.
It may conclude that you were merely using them to gain leverage-
you weren't in earnest as a candidate. Never underestimate the value
of your perceived integrity in this situation.
The
best response to a counteroffer is to listen politely, perhaps even
sleep on it, but decline. If your current firm denied you advancement
before you secured an outside offer, it will probably thwart you
next time you feel ready to advance. What's more, your firm may
start looking to replace you the day you accept the counteroffer.
Your plans for leaving may not be forgotten!
f.
Leave on the right note
Before
leaving the firm, take time to speak with each of your support staff,
peers, executive personnel, and others with whom you've worked.
Clear up any unsettled business with people and projects. Be sensitive
to their reactions and keep your conversations positive and constructive.
Some people may naturally express their own discontent and may egg
you on to agree with them. Don't. Instead, express your appreciation
and tell your colleagues you'll miss them. A little time spent nurturing
relationships before leaving for your new job will go a long way
to build support for your future.
Also
keep in mind that it is professional courtesy to give your employer
ample time to transition you out of the firm, typically two to four
weeks. However, you should try to get out as soon as possible to
avoid recurring attempts by others for you to tell your story, and
to avoid having to deal with the frustrations and pressures at the
job as the firm adjusts to your leaving.
The previous information is written and copyrighted by Frederick C. Hornberger, Jr., president of Hornberger Management Company, a national board and executive search firm specializing in the construction industry. This information is provided for personal use only. It may not be copied, printed or distributed to anyone other than you the reader, for any reason without permission from the author. Contact the author at address One Commerce Center, #747, Wilmington, Delaware 19801, phone 302-573-2541, email [email protected], or through the company web site at www.hmc.com.