Energy Consultant / Customer Development Program / Business Development Coordinator
Relocation Preferences:
United States
Objective:
I would like to introduce myself and express my interest in business development & energy management opportunities.
My goal is to find a position where I can gain additional business knowledge & technical expertise while mentoring others to achieve their goals and objectives, whereas assisting to cut costs by promoting energy conservation for the state of Wisconsin.
I hold a vast array of qualities that I believe you will find quite valuable and I have worked in the industry with Wisconsin schools and government facilities for the past 11 years.
Please feel free to contact me at the number provided, as I would sincerely welcome the opportunity to discuss my potential to join your team.
Business development professional with fourteen years of experience in public relations, sales, and energy conservation.
Over ten years of management experience, including training and mentoring of up to twenty team members. (Interviewed, trained, and scheduled employees incorporating sales skills; role-play focusing on increasing sales, while maintaining positive morale and exceptional customer service.)
Entrusted to recommend and develop specialized programs, standard documents, customer communications, and promotional materials.
Highly proficient in Microsoft Office and Windows Vista, additional experience with Project Manager, Lotus Notes, Solomon, SalesLogix, Act, Watts, Star, and other customer relationship management (CRM) software programs.
Excellent knowledge in public relations as well as the ability to interface with all levels of management.
Strong analytical, organizational, and communication skills.
Self-sufficient and adept to meet crucial deadlines.
CAREER ACHIEVEMENTS
Energy Consultant / Customer Development Program / Business Development Coordinator
Currently managing the development of a customer expansion program that will improve customer relations, increase awareness of the Schools & Government Program and boost responsiveness to education & training programs.
Continued standardization of statewide customer communications, promotional materials, and special programs for energy advisors to support achievement of program goals.
Coordinate the implementation of special energy efficient programs and efforts with various vendors, contractors, customers, and/or consultants.
Energy Consultant / Energy Manager
Conducted energy surveys to help identify energy saving opportunities for schools & government facilities and aided customers in developing an energy action plan. Assisted in reviewing retrofits, renovation and new construction projects, along with guidance on new technologies to save energy & money.
Consistently averaged within the top three energy advisors for several years, and exceeded savings goals in all categories by a minimum of 15% on an annual basis.
Assisted schools and government organizations in achieving and exceeding $5,454,052.00 in annual energy savings for the state of Wisconsin and secured $1,422,350.00 in financial incentives for customers.
Regional Office Manager, Sales & Operations and other Management History
Successfully opened two office locations.
Coordinated strategic alliances with key organizations such as The Building Owners & Managers Association of Chicago (BOMA), and NICOR Energy Inc.
Interviewed, trained, and scheduled employees.
Trained employees on sales skills with role-play focusing on increasing sales, while maintaining positive morale and exceptional customer service.
EDUCATION & TRAINING
Fundamentals of Lighting Efficiency, UW Madison CEU 2010
Building Mechanical Systems, Department of Engineering, UW Madison CEU 2008
Facilities Management Certification, Wisconsin Assoc. of School Business Officials (WASBO), 2008
Fundamentals of HVAC, Dept. of Engineering, UW Madison WI, CEU 2005
Practical Energy Management, Energy Center of Wisconsin, 2003
Optimizing Fans and Pumps, Energy Center of Wisconsin, 2003
Fundamentals of Energy Auditing, Dept. of Engineering, UW Madison CEU 2002
The Association of Energy Engineers, Energy Managers Training Program, 2002
Coldwell Banker School of Real Estate, Oak Brook IL, 1999
Moraine Valley Community College, Palos Hills IL, 1994
DETAILED PROFESSIONAL EXPERIENCE
Focus On Energy Schools & Government Program, Cooperative Educational Services Agency (CESA10)
Focus on Energy is Wisconsins statewide energy efficiency and renewable energy program. Services are delivered by a group of firms contracted by the State of Wisconsin Public Service Commission. The goals of this program are to encourage energy efficiency and use of renewable energy, enhance the environment, and ensure the future supply of energy for the state of Wisconsin.
Program Development Coordinator, Schools & Government Program 2008-Present
Presently develop additional energy efficiency services that support schools and government facilities, continuing research and recommending enhancements to the current offerings; standardizing customer communications, promotional materials, and special programs for energy advisors to achieve their goals.
Manage Customer Development Program for sector; implementing and promoting energy saving products, services, materials and program enhancements that support achievement of goals.
Presently managing grant application procedure for statewide schools & government cash back rewards intended for technologies including, lighting, food service equipment, heating, ventilation and cooling systems, computer network control, renewable energy and other miscellaneous project measures.
Increasing small customer development program to improve customer relations, increase awareness of the program and boost responsiveness to education & training programs by creating an awareness of the tool lending library and other services available.
Evaluate and plan participation at conferences and events, including review of promotional activities, materials, and displays centered on selected energy efficiency themes and promotions.
Recommend and develop specialized programs, standard documents, customer communications, and promotional materials for use by Energy Advisors.
Prepare periodic reports on program activities for Wisconsin Energy Conservation Corporation (WECC) and any other reports as assigned.
Responsible for designing a marketing & sales techniques handbook to support statewide representatives in time management and deliverance of program offerings.
Energy Advisor, Schools & Government Program 2001-2008
Account Manager for K-12 school districts and government facilities in Wisconsin.
Conducted Phase I and II energy surveys to help identify and evaluate energy saving opportunities; including low or no investment items.
Identified savings opportunities in operations and the development of cost effective energy saving projects.
Offer technical assistance in reviewing retrofit, renovation and new construction projects, and provide advice on purchasing Energy Staror other energy saving equipment.
Assisted organizations in securing financial incentives to off-set project expenditures.
Aided schools and government organizations in achieving and exceeding $5,454,052.00 in annual energy savings and secured $1,422,350.00 in financial incentives for customers.
Consistently averaged within the top three performers for six years, and exceeded savings goals in all categories by a minimum of 15% on an annual basis.
Presented the Focus on Energy Program, process, and audit reports to numerous school boards, facility managers, and peer groups; including area Buildings and Grounds Meetings from 2001-2008; and the K-12 Energy Education Courses (KEEP) NR 734 UW Stevens Point: Wisconsin School Building Energy Efficiency Workshop.
Previous member of Madison Metropolitan School District Energy & Facilities Committee, Green and Healthy Schools Advisory Committee for the State of Wisconsin & Department of Public Instruction (DPI), and the LEED Certification Committee for the Monona Terrace (Madison) by providing consultation of new technologies and securing incentives.
Assisted in the development and process of the WASBO Facilities Management Certification Program; overseeing curriculum, staffing, and conference presentation.
Designed auditing survey forms and custom project recommendation forms for statewide representatives to assist in prioritizing site visits and customer correspondence.
Famous Footwear Corporation / Brown Shoe Company, Inc. 1999-2001
A nationwide retailer of brand name shoes such as Nike, Timerland, Rockport, Naturalizer, Keds, and Buster Brown with over 925 retail outlets.
Sales and Operations, Executive Assistant
Assisted VPs with all aspects of their position(s), including but not limited to; managing nationwide relocations for district and store managers, preliminary management of sales & payroll estimates, P&L analysis, in addition to managing, leasing and contracting maintenance of all corporate vehicles including 30 fleet vehicles.
Additionally responsible for invoice review & approval, travel arrangements, and expense report management for nationwide district managers & executive staff.
Energy Masters International, Inc. / Energy Solutions Intl. 1996-1999
EMI was the unregulated energy services division for the St. Paul, Minnesota based utility Northern States Power Company (now Excel Energy).
Regional Office Manager, Sales & Operations, West Chicago, IL 1998-Jan. 2000
As the liaison for the regional office, and upon opening this office location, activities included coordinating strategic alliances with key organizations such as The Building Owners & Managers Association of Chicago (BOMA), NICOR Energy Inc., as well as selected distributor and manufacturers representatives. Assisted with development and management of joint promotional programs within selected marketing channels; negotiated contracts with outside vendors, managing vendor accounts, assisting in all aspects of sales and operational resources for the Eastern United States.
Regional Office Manager, North Chicago, IL May 1997-1998
Upon directives for opening this new office, responsibilities included providing all support activities for sales and operations including coordination, summarization, and analysis of regional P&L operating results. Aided in project development activities throughout the selling cycle; assisted in proposal generation and presentation.Other activities included processing new hire paperwork, insurance issues, vendor account management, office inventory and equipment maintenance, and training regional sales staff/employees during the implementation of customized software programs.
Corporate Administrative Assistant, St. Paul, MN April 1996-Nov. 1996
Responsible for generation of sales contracts, proposals, and correspondence between sales representatives and operations dept. Assisted Human Resources with various activities that included payroll, personnel issues, and personnel file management.
Consumer Programs Incorporated 1993-1996
CPI (also known as Sears Portrait Studio) is a nationwide photography studio, based in St. Louis, Missouri, operating within major retail environments.
Studio Manager, Mall of America, Bloomington, MN 1995-1996
As studio manager responsibilities included sales & operations activities such as financial analysis and inventory control, together with taking multiple portraits of children, adults and families in the studio and creating a portfolio of poses; interviewing, training and scheduling employees. practicing sales skills with role-play focusing on increasing sales, while maintaining positive morale and exceptional customer service, partnering with the Sears store manager and assistant manager to achieve the planned goals, and complying with CPI and Sears policies and procedures.
Studio Manager, Orland Square Mall, Orland Park, IL 1993-1995
Promoted to manager after one year of service as a photography sales associate; responsibilities are as listed above.
Professional MEMBERSHIPS, AWARDS & INTERESTS
Association of Energy Engineers, Affiliate Member 2001-2012
Wisconsin Association of District Administrators (WASDA) and Wisconsin Association of School Business Officials (WASBO), Affiliate Member 2001-2012
Member of (WASBO) Facilities Certification Committee for Educating Buildings & Grounds Management 2005-2012
Received Friend of the Year Award, from Wisconsin Assoc. of School Business Officials (WASBO) 2006
Received Market Effect Reward & Certification of Appreciation, Milwaukee School of Engineering 2002
American Society for the Prevention of Cruelty to Animals (ASPCA), Member 2007-2012
