To obtain a position that allows me to leverage my skills as a licensed architect, and real estate consulting specialist for the benefit of a sustainable design, construction, or CRE service provider based in the Mid-Atlantic region.
Resume:
JAMES T. CISNEROS
CORPORATE REAL ESTATE PROFESSIONAL An accomplished professional in the field of Corporate Real Estate services, with a successful track record of delivering capital and strategic projects as well as developing productive relationships with Fortune 100 companies. Possesses a deep knowledge of the service provider landscape based upon experience from both the client and vendor perspective. Strong consulting, communication and interpersonal skills, as well as a reputation for developing innovative solutions to complex problems. Professional expertise includes: CRE Operations AssessmentEnterprise Cost ReductionPerformance ManagementWorkplace Strategies Sustainability StrategiesOrganization StructureStrategic Portfolio ReviewStrategic Sourcing Executive Relationship ManagementDesign & Construction ServicesCapital & Facilities StrategiesResource Planning / Management
CAREER ACCOMPLISHMENTS PROJECT DELIVERY Delivered 172,000 rsf office in Rosslyn, VA for the consolidation of the Deloitte Federal Consulting practice and the newly acquired components of BearingPoints Public Service group. In 90 days, completed select demolition, furniture densification, computer room construction and installation of cellular enhancement platform. Delivered 150,000 rsf, 1100 seat built-to-suit call center for GE Capital Services. Single point of contact for site selection, developer/contractor qualification, tax abatement and incentive programs, and coordination of critical to quality service providers. RESOURCE MANAGEMENT Senior member of Deloitte Consultings Capital & Real Estate Transformation team in Washington DC. Responsible for staffing, managing, and developing talent in the region through mentoring, counseling and leading projects. Accountable for overall performance of 118 member Jones Lang LaSalle project management team on the Bank of America account. Responsible for resource planning, training, and career development, as well as staff compliance with human resource policies and requirements. Regional Vice President for USI Design & Construction services teams in Northeast and Mid-Atlantic regions. Responsible for performance, counseling, and training for project teams of four to twenty-five staff members. CONSULTING SERVICES Headed the development of Deloittes Greater Washington Real Estate Strategy, a strategic portfolio plan for 400,000 rsf of practice offices in the District of Columbia and Virginia. Identified > $20MM in savings opportunities for a top 5 domestic financial institution by identifying real estate portfolio consolidation opportunities, vendor management improvement practices, and a more effective and efficient service delivery model. Created an enterprise-wide sustainability strategy for a middle-market mid-western financial institution, in response to shareholder activism. Benchmarked competitor performance, engaged market stakeholders, and created a change management/communications strategy to establish social and environmental sustainability program. Developed a portfolio wide strategic growth and management plan for a private, mid-western university. Over a two year time period, led a three phase project that 1) evaluated portfolio optimization strategies; 2) developed a 10 year capital plan; 3) developed a strategic site assessment methodology.
DELOITTE LLPApril 2006 present Program Manager, Southeast Region, Workplace Services GroupMcLean, Virginia Single point of contact for all Deloitte Workplace Services Group strategic and capital projects in the Southeast region. Possesses full ownership and accountability for strategic and capital projects, from leasing through project close out. Responsible for selection and management of third-party service providers (e.g. transaction management, project management, architecture/engineering consultants) to ensure compliance with quality standards outlined in service level agreements.
Senior Manger, Capital & Real Estate Transformation Practice Regional leader of Deloittes CRET practice, delivering consulting services to help clients maximize the performance of their real estate operations and portfolio. Worked on both local and national scale to provide organizational review and design, performance management, services sourcing, facilities planning & strategy, and capital planning & governance services. Clients include Pfizer, Wells Fargo, Comerica, Davenport University, First Data and AMD. JONES LANG LASALLEApril 2005 April 2006 Vice President and Director, Project Platform Bank of America AccountCharlotte, North Carolina Single point of contact for Bank of America Corporate Workplace Global Project Management office for issues concerning Process Excellence, Program Management, Capital Planning & Management, and Staffing Projections. Ensured all processes and best practices were followed, inclusive of data integrity of all systems and reports. Accountable for 118 members of project management team, including setting/monitoring individual as well as team goals, as well as measuring/monitoring Key Performance Indicators and Portfolio Metrics. STRATEGIC CONSULTING & PROGRAM MANAGEMENT, Inc.January 2003 April 2005 OwnerRound Hill, Virginia Independent practitioner providing real estate consulting services to corporations and service providers. Services included evaluation of legacy standards and practices, development of streamlined workflow processes, and creation of financial/performance measurement templates. Clients included T-Mobile USA, Avaya Global Real Estate, Scholastic Publishing, Guardian Life Insurance, and Trizetto Healthcare Management.
USI COMPANIESApril 1998 January 2003 Principal and Vice President, Design & Construction ServicesStamford, Connecticut Principal and Vice President of a leading Corporate Real Estate services and consulting firm. Responsible for implementation of Design & Construction Services Alliances, including identification, selection and training of service delivery teams, as well as development of process and procedure standards. Managed New Business Development, as well as P&L Centers for Northeast, Southeast, and Mid-Atlantic Regions. Clients included GE Capital, United Technologies, GMAC Mortgage, and Computer Sciences Corporation (CSC).
LICENSES / EDUCATION Licensed Architect State of Illinois
Masters of Science Business Administration Fordham University Pursued studies in Business Administration; Concentration: Finance Masters in Architecture University of Illinois, at Chicago Bachelor of Arts Dartmouth College Created own major Studio Art modified with Religion.
SPEAKING ENGAGEMENTS / PUBLICATIONS
Corporate Workplace and the Wholly Sustainable Enterprise National Investment Company Service Association, 2008 Conference and ExpoFebruary 2008, Miami FL Workplace Transformation: Challenges facing CRE Executives in the Mid-Atlantic Region CoreNet Global Lecture Series November 2007, McLean VA CRE Procurement Practices: New Influences, New Directions CoreNet Global Eastern Regional Symposium, Johns Hopkins UniversityJune 2006, Baltimore, MD The Design, Operation and Maintenance of Building Systems, Part I BOMI Institute June 2005 The Evolving Relationship between the CRE User and Service Provider 2005 Coldwell Banker Commercial Global ConferenceFebruary 2005, Kissimmee,FL
